Managed IT Service Adelaide

ACHIEVE MORE WITH YOUR IT BUDGET BY TAKING ADVANTAGE OF ADELAIDE’S LEADING MANAGED IT SERVICE

Every business is in some way reliant on IT services in Adelaide to achieve operational efficiencies. These IT support systems are constantly being updated to provide more benefits, functionality and of course security. One of the biggest threats that your business IT is under comes from hackers and viruses that are constantly evolving and becoming more powerful. Disruptions to your business are simply not an option. But can you really afford a team of support staff to manage your IT?

Such expert staff have to be hired and trained. You have to pay their wages, holiday and sick pay and account for superannuation. While office space in Adelaide isn’t as expensive as other Australian cities, there are still plenty of areas where you will pay a significant premium.

Suburbs like Toorak Gardens, Walkerville, and Salisbury East have seen significant increases in commercial real estate prices over the last 10 years and in the central business district you’ll be paying even more. Once you add all those costs up and compare them to the cost of an outsourced managed IT support, then the benefits quickly become clear. You can save a lot of money and hassle.

Fixtel have an expert team of trained and experienced IT support staff that can help streamline your operations. No matter how large or small your business is, we can provide you all the benefits of an in-house IT team without having to hire a single person.

MANAGED IT SUPPORT ADELAIDE

With the outsourced managed IT service in Adelaide available at Fixtel you can achieve short and long term benefits for your organization:

• Combine off-site and on-site support staff
• Fix IT management costs at hourly, daily, monthly or yearly rates
• Service Level Agreements (SLAs) that suit your needs
• Team of engineers on standby for technical admin tasks
• Full monitoring of all IT equipment
• Online support ticket system for more convenience
• Most important business infrastructure can be monitored around the clock
• Network usage and security management
• IT account manager available for all enquiries
• Relocate entire office systems to new premises
• IT account manager available for all enquiries
• Installation and upgrade of business Internet connection

Fixtel is an Australian owned and operated company with over 25 years of experience in business IT solutions and support. Our service is renowned for speed of access and first call issue resolution, which is why we have so many long-term relationships with clients from Adelaide and all over Australia.

Pick up the phone today and speak to an adviser about what managed IT solutions your Adelaide based business can take advantage of.

TELECOMS, DATA AND NETWORKING SOLUTIONS

To help you keep your business IT equipment up to date and secure Fixtel offers you solutions that can simplify your entire operation:

• Get the fastest available business Internet connections
• Interconnect multiple different locations with high-end fibre optic technology
• Design and implementation of office cabling plans
• Planning and installation of IP phone systems
• Onsite repairs of hardware issues for fast resolution
• Connect to your office IT systems securely with VPN
• Get advice on the latest Cisco networking equipment
• Provide wireless access points for more flexible work environment
• Latest cloud data and backup solutions
• Support for Windows desktop, server and mobile systems

OFFSITE SERVICE DESK SUPPORT

Modern technology helps give the perception that an offsite team is actually located on your premises with remote connections available for:

• Supporting all desktop and software problems
• Boosting operating system speed and performance
• Network monitoring and protection against attacks
• Network performance analysis
• Monitoring of hardware to identify possible failures
• Automated back-up systems to avoid loss of data
• IP phone system maintenance for increased audio quality
• Enterprise software support and maintenance
• Support calls and onsite repairs can all be done by one provider

AVAIL OF ADDITIONAL SOLUTIONS

To help you reduce the number of service providers you have to hire, Fixtel also offers:

• Website hosting and domain name registration
• Web and graphic design for all your online presence
• Consulting on investing in the right IT equipment
• Malware protection and spam filters
• Support for specialised Linux servers
• Server monitoring and upgrades to boost performance levels
• Customer relationship management solutions

If you want to find out more about how you can improve your IT support and management in Adelaide, just pick up the phone today.

STREAMLINE YOUR BUSINESS OPERATIONS WITH ADELAIDE’S LEADING MANAGED IT SOLUTIONS

When you need to contact your IT support team, you have to have the confidence that you can get through quickly and that your problem is solved without any delays. Any delays can quickly disrupt your business processes and will have negative effects on your bottom line.

Fixtel’s 24/7 support team is available to businesses ranging in size from 1 desktop unit to 50,0000 units. We have clients that have been with us for 25 years and we service organisations in Adelaide, all over Australia, New Zealand and Papua New Guinea.

Because of the long list of IT services we offer, you can make sure that you only need to log one ticket and everything from diagnosis to physical replacement of equipment is taken care of. This takes the hassle out of trying to coordinate multiple service providers resulting in more downtime and increased costs.

Our proven concept is supported by the endless testimonials we receive. As all clients can take advantage of dealing with only one service provider, this leads to a client retention rate that is the highest in the IT industry.